Senior Constable Paul Wilcox was oblivious to the nomination, which was lodged by the victims themselves and his fellow colleagues for the Commissioners Customer Service Officer of the Year 2009 award.

“I knew something was in the wind but I wasn’t sure exactly what it was,” Senior Constable Wilcox said.

This prestigious award is given to a sworn NSW Police officer within the state, who has provided an outstanding level of customer service to his or her clients.

“When I received the phone call from the Commissioner to say I had won, I thought it was a gee-up,” Senior Constable Wilcox said.

Across the state there were over 100 applications for this award and the Cootamundra Local Area Command (LAC) won it, but for Senior Constable, Wilcox he is just fulfilling his duty.

“Every Police officer in NSW joins for the same purpose – to make a difference and I’m doing it through domestic violence,” he said.

“I am incredibly humble for the award, but I am just doing my job,” Senior Constable Wilcox said.

“Someone has to be the voice for the victims, and that’s me,” he said.

But this doesn’t mean Senior Constable Wilcox turns a blind eye to other police matters.

“If I see something, I’ll act on it,” he said.

Senior Constable Wilcox has been with the LAC for three years and fellow colleague, Sergeant David Cockram said anyone who has dealt with him will agree he is passionate about what he does.

“All who have had dealings with Paul will agree, he has a devotion to his duty and strives to reduce family violence within the command,” Sergeant Cockram said.

“He provides support to all victims of domestic violence, which includes providing advice in relation to the Criminal Justice process, and also providing support via external agencies such as Mission Australia, DOCS, DOH and community health, depending on the individual needs of a particular person,” Sergeant Cockram said.