Does Youi owe you? Insurer accused of billing without consent

By Liam Mannix
Updated August 28 2016 - 2:00pm, first published 10:41am
Sheng was a client with Youi and he is not happy with their service. Photo: Eddie Jim
Sheng was a client with Youi and he is not happy with their service. Photo: Eddie Jim

Sheng* couldn't understand why the Youi sales representative kept him on the phone for an hour, peppering him with questions, and insisting on getting his bank account details.

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