As 2016 comes to a close, Lifeline’s 3,500 crisis support volunteers will have handled what is expected to be a record numbers of calls.
Lifeline’s CEO, Pete Shmigel, said the organisation has received more than 920,000 calls to its crisis line so far this year.
He said Lifeline is committed to doing more to stop suicide.
Mr Shmigel said the heartbreaking reality was that the charity does not always have the resources to answer every call immediately.
“While we are thankful to governments, our corporate sponsors and donors for their generous and ongoing support, we are disappointed and even heartbroken when someone has to wait for extended periods as a result of a lack of resources,” Mr Shmigel said.
For crisis or suicide prevention support call 13 11 14 or visit lifeline.org.au.
Sign up for our newsletter to stay up to date.